Question 1

Is Hinge Health really covered by my employer? Is there any cost to me?

Accepted Answer

Yes! Hinge Health is offered as a benefit provided by your employer. If you join, there will be __no upfront cost__ to you

Please note that Hinge Health may be considered a taxable benefit in Ireland. Consult your HR team or a tax advisor to determine the tax implications of this benefit. If you join the Hinge Health programme, we may share your details with your employer to enable appropriate tax reporting.

Question 2

Who is eligible to join? How do I join?

Accepted Answer

Employees are eligible for Hinge Health. Joining is simple — if you need help with back or joint pain, scroll down and click the link at the bottom of this page. You’ll then go through a short questionnaire (about 10 minutes) to create your account and ensure Hinge Health is a good fit for you.

We may determine that you’re not able to join if we cannot confirm your eligibility, or if you are restricted from or need physical support to exercise.

Question 3

How does the program work?

Accepted Answer

Once you’ve signed up, you’ll download the Hinge Health app from the [Apple App Store](https://apps.apple.com/app/hinge-health/id1429270372) or [Google Play Store](https://play.google.com/store/apps/details?id=com.hingehealth.phoenix) and complete a few steps to personalise your programme to your pain and needs. We’ll then provide you with 10-15 minute exercise sessions in the app. These are tailored to your mobility, strength, and pain, and will adapt as you continue to improve.

During each exercise session, you’ll have the option to use Motion Insights, our smart camera technology, to receive real-time feedback on your form. This ensures you can always move confidently and get the most out of your exercises.

You’ll also have access to a deep library of educational resources developed by pain experts and physiotherapists, combining the latest scientific research with tried-and-tested clinical expertise to help you reduce your pain.

Question 4

What is the time commitment?

Accepted Answer

We ask you to commit 15 minutes at least 3 times a week to reduce your pain. You can always do your exercises every day if you like – in fact, many members do because they find it controls their pain better. Fortunately, our digital format means you can complete your exercises wherever and whenever works best for you, and advance at your own pace.

Question 5

What do I need for my exercise sessions?

Accepted Answer

You'll need the Hinge Health app, available for download from the [Apple App Store](https://apps.apple.com/app/hinge-health/id1429270372) or [Google Play Store](https://play.google.com/store/apps/details?id=com.hingehealth.phoenix), and a comfortable place to exercise (don't worry if it's not the ideal space, it only needs to be practical). For some exercises you may need a chair or table for support, in which case the app will let you know.

Question 6

Can I work on multiple joints or areas at the same time? What if I have pain in multiple places?

Accepted Answer

Yes! When you join, you’ll be able to tell us all the areas of your body in which you’re experiencing pain. Your programme will then be tailored to address pain in each of these areas

Question 7

What kind of results can I expect?

Accepted Answer

Hinge Health members typically begin to feel pain relief and improved mobility within a few weeks. Our clinical study of over 10,000 US participants showed that over 12 weeks, members saw an average pain reduction of __68%__, as well as a __61%__ average increase in their productivity at work.² [This study is published in JMIR](https://www.jmir.org/2020/5/e18250/).

Increased mobility and reduced pain have also been shown to improve other lifestyle factors such as sleep, overall mental wellbeing, and energy levels, and we often hear our members report improvements in these areas too!

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The right care model unlocks meaningful savings, and ours has been validated to deliver 2.4x hard dollar ROI¹.