Question 1

What is the Hinge Health program?

Accepted Answer

Hinge Health is a digital exercise therapy program which empowers you to reduce your back and joint pain and get back to the things you love, from the comfort of your own home. We’ve already helped over 1 million people worldwide to reduce their pain, and we’re excited to work with you too!

Once you’ve applied to the program, you’ll download our app and receive a personalized program that includes:
- __Expert-designed content:__ You’ll get unlimited exercise therapy and educational resources developed by physiotherapists to reduce pain and improve mobility. We’ll help you stick to these with a plan that’s personalized to your needs, goals, and ability.
- __Convenient sessions:__ With the Hinge Health app, you can do your exercise therapy anytime, anywhere from your own smartphone or tablet – no extra equipment required. Plus, your exercises are designed so they can be done in 15 minutes or less.
- __Real-time exercise guidance:__ Our advanced smart camera technology provides real-time audio and visual form feedback, ensuring you maximize the benefits of every exercise session.

Don’t wait – [click here](/for-individuals/ "/for-individuals/") to join now and take the first step towards a healthier, more active life with Hinge Health!

Question 2

Who is eligible to join and how do I apply?

Accepted Answer

Hinge Health is covered by over 1,700 employers and benefit plans. You can check if you are covered by searching for your employer’s name [here](/for-individuals/). If you can’t find your employer on this page but you believe they do cover Hinge Health, please contact our support team [here](#contact-us).

Once you’ve found your employer, joining is easy – we’ll ask you a few questions to set up your account and make sure Hinge Health is a good fit for your back or joint pain. This entire process only takes about 10 minutes.

Click [here](/for-individuals/ "/for-individuals/") to check your eligibility and join today!

Question 3

What kind of results can I expect from the program?

Accepted Answer

Hinge Health members typically begin to feel pain relief and improved mobility within a few weeks. Our clinical study of over 10,000 US participants showed that over 12 weeks, members saw an average pain reduction of __68%__, as well as a __61%__ average increase in their productivity at work.¹ [This study is published in JMIR](https://www.jmir.org/2020/5/e18250/ "https://www.jmir.org/2020/5/e18250/").

Increased mobility and reduced pain have also been shown to improve other lifestyle factors such as sleep, overall mental wellbeing, and energy levels – and we often hear our members report improvements in these areas too!

Question 4

What countries is Hinge Health available in?

Accepted Answer

Hinge Health is currently available in the United States, Canada, United Kingdom, Ireland, France, Germany and the Netherlands.

We will be expanding to additional countries soon – please [ask our support team](#contact-us) if you’d like to know more.

Question 5

What languages is Hinge Health available in?

Accepted Answer

The Hinge Health experience is currently available in the following languages:
- English (US)
- Spanish (US)
- French (Canada)

Support for additional languages will be added soon – please [ask our support team](#contact-us) if you have questions about a specific language.

Question 6

How much does the program cost?

Accepted Answer

Hinge Health is available to covered employers and benefit plans. You can check if you are covered by searching for your employer’s name [here](/for-individuals/). If you are eligible to join, there will be __no upfront cost to you__.

The only cost you may need to pay is if Hinge Health is considered a taxable benefit in your country. Please consult your HR team or a tax professional to determine the tax implications of the Hinge Health benefit. If you join the Hinge Health program, we may share your name with your employer to enable appropriate tax withholding.

Question 7

What joints and body parts are supported? Can I work on more than one area at the same time?

Accepted Answer

All major joints and body parts are supported. When you join, you’ll be able to tell us up to three body areas in which you’re experiencing pain. Your program will then be tailored to address pain in each of these areas.

Our clinical experts recommend focusing on between one and three body areas to start with, in order to strike the perfect balance between addressing multiple areas of pain and ensuring focused, effective treatment for the best possible outcomes.

[Sign up now](/for-individuals/ "/for-individuals/") to experience targeted care tailored to your unique needs!

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Contact our support team

Don’t see an answer to your question above? Reach us via the details below – we’re here to help you!

Canada: +1 855-442-2748

France: +33 (0) 805 08 17 79

Germany: +49 (0) 800 181 2356

Ireland: +353 1800 816 800

Netherlands: +31 (0) 800 350 0108

UK: +44 (0) 8081 892 048

global-support@hingehealth.com

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