What to Expect in a Video Visit

In an effort to stay safe during the pandemic, video visits and tele-health are gaining in popularity in many different areas of healthcare. This article explains everything you need to know about your initial video visit at Hinge Health. Watch the video below to learn more about what to expect when you meet with your physical therapist.

Any additional questions you have can be answered by your physical therapist during your initial video visit. Until then, feel free to explore the other educational articles in your library or try out an exercise therapy session in your app.

We’re happy to be with you on your path to recovery!

Key Takeaways

  1. A video visit is a one-on-one video call with one of our doctors of physical therapy.

  2. You can expect to talk with your PT about your pain and/or recent injury, demonstrate certain movements, and co-create a care plan that’s personalized for you and your goals.

  3. Prepare for your video visit by connecting to wifi and logging into the Hinge Health app. Find a private space where you can move freely on camera and wear comfortable clothes you can easily move around in.


Dr. Claudia Canales:

Hi, my name is Claudia and I'm a physical therapist here at Hinge Health. In this video, I'll go over everything you need to know so you feel prepared for your first video visit. A video visit is a one-on-one video call with one of our doctors of physical therapy. While it's slightly different experience from an in-person visit, research shows that telehealth is equally effective at reducing pain and improving function and you can do it from the comfort of your own home. In the initial video visit, you'll meet with your physical therapist and talk to them about your pain or recent injury. They'll want to know about any of the challenges you experience and how your day to day activities are impacted. You may also be asked to demonstrate certain movements so your physical therapist can observe your mobility. Then you'll work together to create a plan for the strategies, exercises, and activity modifications that will help you succeed in meeting recovery and personal goals.

To prepare for your video visit, make sure you're on the Hinge Health app and connected to Wi-Fi. If it's available to you, find a clear, open and private space where you can move around and be seen on camera. It'll be best if you can prop up your device using a stand or anything else that allows you to be hands-free. You also want to wear comfortable clothes that won't restrict your movement. There'll be plenty of time during the video visit to ask questions and talk through your care plan. We'll be with you every step of the way and help you develop the habits you need for a sustainable recovery.