For Hinge Health Members, Even Small Wins Mean Big Rewards

We hear from thousands of our Hinge Health members every day. Some talk about the relief they feel knowing that they no longer need surgery. Others share the joy they feel being able to chase the dog around the yard again or return to a favorite hobby. They sometimes even share stories about how the program literally saved their life.

While these milestones are certainly worth celebrating, the process of achieving them can be slow, challenging, and, at times, discouraging.

We get it: Healing chronic pain and musculoskeletal injuries doesn’t happen overnight. Our members are successful because we center our approach around the realities of pain.

• Hinge Health physical therapists design personalized exercise plans, conducting assessments and modifying care plans as needed to build on progress.

• Our board-certified health coaches help members establish attainable goals and action steps to reach them, as well as help them navigate challenges and stay accountable.

• In-app exercise playlists make it easy for members to move anywhere, anytime. Accompanying educational content provides an additional layer of support and empowerment. 

This every-step-of-the-way support is a game-changer — and members aren’t shy about telling us so.

It can take at least a few weeks to start experiencing significant pain reduction after starting exercise therapy. This is why one of the most important things our integrated care model provides our members is the encouragement and evidence to keep going.

In a recently published in-app educational article  Jonathan Lee, MD, orthopedic surgeon and Hinge Health associate medical director, says, "You’ll often see some improvement in function before you see a reduction in pain."

That can include the ability to do your usual daily activities: getting out of bed, bending over to tie your shoes, ride in a car, and the like with greater ease.

These achievements may sound inconsequential. But many of the more than 1,500 members who commented on the piece in just one week said that reflecting on these kinds of small wins highlighted just how much progress they are making on the Hinge Health program.

They are not just better able to do what they need to, but what’s enjoyable and meaningful to them—even if their pain levels aren’t zero. And it’s encouraging them to stick with their exercise plan.

When you provide Hinge Health to your employees, they are receiving so much more than just ‘digital physical therapy.’ They are getting access to a personalized, holistic care plan for their pain that engages and motivates them.

As one member recently shared about the gains they are noticing while using Hinge Health:

We couldn’t agree more. 

Here’s what other members have to say about the value of the initial wins they are seeing with Hinge Health:

• "This program is changing my behavior. Following the recommended exercises has made it easier to move, so I’m up and about more often and feel motivated to do more physical activities."

• "I’m seeing differences in daily activities — playing with the kids, getting up from the floor, and so on. The pain is still there right now, but I feel like things are headed in the right direction."

• "I want to feel better. But my pain has improved since I first started with Hinge Health. A little movement is better than no movement at all — and that’s a glass half full."

• "I’m the type of person who typically doesn’t see the forest through the trees, but the incremental changes I have seen with Hinge Health have been tremendous."

• "Focusing on functional improvements has helped me put my pain into perspective. I feel hopeful about the gains I’m seeing."

• "I am experiencing less pain, but I’m even more motivated by how much better I’m functioning. It has made a difference in my ability to go about my day."

• "I have learned that seeing improvements in my ability to do things is a sign of recovery. Even though I still have pain, this motivates me."

• "At first, I didn’t even realize that I was seeing small improvements in my ability to do everyday tasks. But once they were pointed out to me, I can really see how things are actually better than I realized."

• "When I first started, I didn’t think this would make a difference for me. But the more I consistently did my playlists, the more I saw improvements in mobility, flexibility, and my ability to hold moves for longer durations. Now, if I am inconsistent, I see and feel the difference."

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