Our Mission

Hinge Health’s mission is to improve the lives of everyday people with chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcome improvements - helping people overcome chronic pain, avoiding surgeries, returning to work, and getting them back to doing the things they love. 

You’ll be getting involved at a leadership level with a team that is still small, potent, rapidly signing customers and looking to scale. We’re firm believers in letting you own your role and of continuous learning. To that end we have a weekly bookclub where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. We also have lunch each day together (on the company dime) at one of the many restaurants in Downtown San Francisco or Camden, London- to relax, appreciate our team members, and take in the big picture of why we’re here. 

Open Positions


VP - Sales & Commercial Strategy San Francisco, CA

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We’re now rapidly signing large enterprise customers.

We’re looking for an entrepreneurial individual to join our Commercial Team in a leadership capacity. You should be experienced in enterprise sales - though we’re more interested in someone who is preternaturally curious, ambitious, passionate about healthcare and excited to be an early member of a growing team. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our customers. You'll have visibility into the entire company, work side-by-side with our co-founders and product team, and lead strategy sessions (often joined by our investors). 

We’re firm believers in letting you own your role and of continuous learning. To that end, we have a weekly book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. 

If this role appeals to you, and you hit most of the requirements below, we'd love to chat!

RESPONSIBILITIES

  • Help develop our sales and product strategy 
    • We want you to constantly question how and why we do things, and suggest how to improve our sales process
    • Contribute to product roadmap by feeding back the customer's voice
    • Your opinion is valued from day 1, and we love fresh eyes!
  • Help lead the entire sales process: prospecting > closure > pilot deployment >  managing customer relationships long-term
    • Research prospects, represent Hinge Health at conferences
    • Deliver presentations and demonstrations to customers in person and via phone/video conference
    • Empathetically listen to prospective and existing customers to translate their needs for the rest of the company 
    • Be primary relationship owner for customer contracts 
  • Manage complex projects with grace, while using data to drive decisions
  • Collaborate with every aspect of the company

REQUIREMENTS

  • Tenacious & resourceful, with a roll-up your sleeve mentality to translate ideas into tangible outputs 
  • Entrepreneurial mindset; ability to innovate, and solve problems creatively
  • Strong and efficient communicator (both written and verbal)
  • Organized: from your email inbox habits to your time management, to the information you juggle about people, teams, clients, and products
  • Desire to learn, grow and develop into a first-class startup executive, and mentor to future team members 
  • Existing knowledge of (or willing to quickly learn) enterprise selling techniques (SPIN Selling, + Value and Solution Selling) 
    • plus an eagerness to contribute to the development and sharing of best practices
  • Passionate about the intersection of technology and healthcare
  • Willingness to travel (may be up to 50%) 
  • Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
  • Bachelor's degree (any discipline - you don’t have to be a scientist or engineer, but it helps!)

BONUS POINTS

  • Subject matter expertise in enterprise sales, employee health benefits, chronic disease management, digital health
  • Startup experience (esp in digital health) 

BENEFITS

  • Competitive base + variable compensation
  • Meaningful stock options
  • Medical, dental, vision
  • Company lunch
  • Unlimited vacation policy
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle
  • Chance to join in a leadership role and work on a very meaningful problem  

TO APPLY

If you're interested - we'd love to hear from you. Please email Dan (dan@hingehealth.com) your cover letter and CV with the subject line VP Sales: Your Last name

No recruiters, please. 

Share this opportunity

Senior Rails Backend Engineer San Francisco, CA

Hinge Health offers digital delivery of best-practice care for chronic musculoskeletal (MSK) pain without resorting to drugs or surgery. We accomplish this through a program based on three core pillars: exercise therapy, coaching & lifestyle, and education. Exercise is tracked through an Android app and wearable sensors, and a personal health coach adds vital support and motivation.

Our results are inspiring and leads to measurable drops in pain and surgery likelihood. Witnessing some of the patient testimonials sits among the most precious moments of working here.

We partner with brand-name corporations to offer our kit to their employees, usually covered as part of the overall benefits package. This creates a rare win-win scenario where all people benefit from our continued success – and we're growing fast!

Our tech stack is powered by: AWS, Aptible, Postgres, Redis, RoR, Android, React, and we are looking to add React Native for iOS this year.

For the backend engineer role we need solid Ruby on Rails engineers to support scaling needs and product feature development. There will be ample opportunity to grow and explore specializations in security, architecture, and devops style operations. Existing experience in those areas is always a plus.

Our engineering team is led by people who truly care about doing right by the world, and inhumane practices of all kinds are verboten. In addition we stand strongly by good engineering principles, so concepts like linting and testing are given due respect. Those who enjoy the fundamentals of computer science like judicious use of data structures, FP, and algorithms will thrive here. That said, our interview process won’t require whiteboarding, live coding, or arbitrary algorithm puzzles. Instead, we encourage people to show off personal projects and draw out ideas they find interesting.

The HQ is in SF, with a smaller satellite London office from the former HQ. We work best as a close-knit team, so the role is for full time on site in SF.

Daily wellness sessions and paid-for parkside lunches are among the things that makes the day-to-day here quite a blast. We offer competitive salary for the area and a solid benefits package that should work for everyone.

TO APPLY

If you're interested - we'd love to hear from you. Please email Julian (julian@hingehealth.com) with a quick cover letter and CV.

Share this opportunity

React Frontend Engineer San Francisco, CA

Hinge Health offers digital delivery of best-practice care for chronic musculoskeletal (MSK) pain without resorting to drugs or surgery. We accomplish this through a program based on three core pillars: exercise therapy, coaching & lifestyle, and education. Exercise is tracked through an Android app and wearable sensors, and a personal health coach adds vital support and motivation.

Our results are inspiring and leads to measurable drops in pain and surgery likelihood. Witnessing some of the patient testimonials sits among the most precious moments of working here.

We partner with brand-name corporations to offer our kit to their employees, usually covered as part of the overall benefits package. This creates a rare win-win scenario where all people benefit from our continued success – and we're growing fast!

Our tech stack is powered by: AWS, Aptible, Postgres, Redis, RoR, Android, React, and we are looking to add React Native for iOS this year.

For the frontend engineer role we are looking for people who understand React and can see why it’s one of the best ways to do UI programming today. Our latest SPA is written using Typescript and Redux – while we don’t require experience with either technology it’s a huge plus if you already understand them. We encourage cross-training and there will be opportunity to generalize into a full-stack role if the aptitude is there.

Our engineering team is led by people who truly care about doing right by the world, and inhumane practices of all kinds are verboten. In addition we stand strongly by good engineering principles, so concepts like linting and testing are given due respect. Those who enjoy the fundamentals of computer science like judicious use of data structures, FP, and algorithms will thrive here. That said, our interview process won’t require whiteboarding, live coding, or arbitrary algorithm puzzles. Instead, we encourage people to show off personal projects and draw out ideas they find interesting.

The HQ is in SF, with a smaller satellite London office from the former HQ. We work best as a close-knit team, so the role is for full time on site in SF.

Daily wellness sessions and paid-for parkside lunches are among the things that makes the day-to-day here quite a blast. We offer competitive salary for the area and a solid benefits package that should work for everyone.
 

TO APPLY

If you're interested - we'd love to hear from you. Please email Julian (julian@hingehealth.com) with a quick cover letter and CV.

Share this opportunity

Director - Sales San Francisco, CA

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We’re now rapidly signing large enterprise customers.

We’re looking for an entrepreneurial individual to join our Commercial Team in a leadership capacity. You should be experienced in enterprise sales - though we’re more interested in someone who is preternaturally curious, ambitious, passionate about healthcare and excited to be an early member of a growing team. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our customers. You'll have visibility into the entire company, and work side-by-side with our co-founders.

We’re firm believers in letting you own your role and of continuous learning. To that end, we have a weekly book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. 

If this role appeals to you, and you hit most of the requirements below, we'd love to chat!

RESPONSIBILITIES

  • Help develop our sales strategy 
  • Own the entire sales process for a significant part of our pipeline: prospecting > closure > pilot deployment >  managing customer relationships long-term
    • Research prospects, represent Hinge Health at conferences
    • Deliver presentations and demonstrations to customers in person and via phone/video conference
    • Empathetically listen to prospective and existing customers to translate their needs for the rest of the company 
    • Be primary relationship owner for customer contracts 
  • Manage complex projects with grace, while using data to drive decisions
  • Collaborate with every aspect of the company

REQUIREMENTS

  • Tenacious & resourceful, with a roll-up your sleeve mentality to translate ideas into tangible outputs 
  • Entrepreneurial mindset; ability to innovate, and solve problems creatively
  • Strong and efficient communicator (both written and verbal)
  • Organized: from your email inbox habits to your time management, to the information you juggle about people, teams, clients, and products
  • Desire to learn, grow and develop into a first-class startup executive, and mentor to future team members 
  • Existing knowledge of (or willing to quickly learn) enterprise selling techniques (SPIN Selling, + Value and Solution Selling) 
    • plus an eagerness to contribute to the development and sharing of best practices
  • Passionate about the intersection of technology and healthcare
  • Willingness to travel (may be up to 50%) 
  • Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
  • Bachelor's degree (any discipline - you don’t have to be a scientist or engineer, but it helps!)

BONUS POINTS

  • Subject matter expertise in enterprise sales, employee health benefits, chronic disease management, digital health
  • Startup experience (esp in digital health) 

BENEFITS

  • Competitive base + variable compensation
  • Meaningful stock options
  • Medical, dental, vision
  • Company lunch
  • Unlimited vacation policy
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s life-cycle
  • Chance to join in a leadership role and work on a very meaningful problem  

TO APPLY

If you're interested - we'd love to hear from you. Please email Dan (dan@hingehealth.com) your cover letter and CV with the subject line Director - Sales: Your Last name

No recruiters, please. 

Share this opportunity

Strategy & Finance Director San Francisco, CA

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We’re now rapidly signing large enterprise customers.

We’re looking for an entrepreneurial individual to join our Commercial Team in a leadership capacity. You should be experienced in either finance, M&A, equity research or management consulting - though we’re more interested in someone who is preternaturally curious, ambitious, passionate about healthcare and excited to be an early member of a growing team. You’ll have a unique opportunity to shape Hinge Health’s strategy. You’ll be working directly with the CEO to plan and execute funding rounds, liaise with investors, and analyze data to generate brilliant strategy ideas, dashboards, revenue forecasting and pitch decks.

We’re firm believers in letting you own your role and of continuous learning. To that end, we have a weekly book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. 

If this role appeals to you, and you hit most of the requirements below, we'd love to chat!

RESPONSIBILITIES

  • Constantly question how and why we do things, and suggest how to improve processes
    • Your opinion is valued from day 1, and we love fresh eyes!
  • Work alongside the founders to plan and execute funding rounds including our upcoming Series B financing
  • Assist CEO in keeping investors informed and excited about Hinge Health’s progress
  • Set clear and compelling financial strategy: revenue forecasts, budget, dashboards
    • You have an eye on every invoice and an opinion on every facet of our COGS
  • Manage relationships and lead negotiations with professional service partners (accountants, lawyers, insurance, manufactures, etc) to ensuring best terms of service.
  • Manage complex projects with grace, while using data to drive decisions
  • Collaborate with every aspect of the company

REQUIREMENTS

  • Experience working in any mixture of equity research, M&A, management consultancy or venture capital
  • Impressive and passionate about analyzing data to generate brilliant strategy ideas, dashboards, revenue forecasting and pitch decks
  • Strong grasp of unit economics, LTV and other metrics relevant for a health care services business
  • Tenacious, resourceful and entrepreneurial with a roll-up your sleeve mentality to translate ideas into tangible outputs
  • Strong and efficient communicator (both written and verbal)
  • Organized: from your email inbox habits to your time management, to the information you juggle about people, teams, clients, vendors, and products
  • Desire to learn, grow and develop into a first-class startup executive, and mentor to future team members
  • Have a sense of humor and like to have fun. We work hard, but we laugh a lot too. 

BONUS POINTS

  • Previous healthcare experience, especially startup healthcare experience
  • Understanding of enterprise sales 

BENEFITS

  • Competitive base 
  • Meaningful stock options
  • Medical, dental, vision
  • Company lunch
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle
  • Chance to join in a leadership role and work on a very meaningful problem

To apply please email dan@hingehealth.com with your cover letter + CV and the subject line: Financial Director: Your Surname 

Share this opportunity

User Engagement Scientist San Francisco, CA

Hinge Health’s mission is to improve the lives of everyday people with chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcome improvements - helping people overcome chronic pain, avoiding surgeries, returning to work, and getting them back to doing the things they love. 

You’ll be getting involved at a leadership level with a team that is still small, potent, rapidly signing customers and looking to scale. We’re firm believers in letting you own your role and of continuous learning. To that end, we have a weekly book-club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. We also have lunch each day together (on the company dime) at one of the many restaurants at our SF offices in downtown San Francisco - to relax, appreciate our team members, and take in the big picture of why we’re here. 

We’re looking to expand our engagement team. We’re mainly looking for someone who is curious, very analytical, passionate about the opportunity of digital health, charismatic, empathetic, and all around intelligent. Someone who wants to leave an immediate mark on their team.

RESPONSIBILITIES

  • Guiding our patient-base through our structured 12-week Digital Care Pathways
  • Designing engagement experiments to boost adherence to our pathways
    • You’ll be working with a team to bring consumer product virtues to healthcare.
    • You’ll need to be proactive in studying tactics used by leading-edge consumer products and applying them to our Digital Care Pathways. 
  • Liaising closely with the Product team to constantly analyze our engagement data
    • We want you to constantly question how and why we do things, and suggest alternatives to improve the patient experience and our efficiency. 
    • Your opinion is valued from day 1, and we just love “fresh eyes”!
  • Staying up-to-date on best practice guidelines for musculoskeletal health and chronic pain management

REQUIREMENTS

  • You are analytical and a good problem solver
    • You’ll be on the front-line of our product - interacting with patients each day. That’ll give you an incredible opportunity to see what’s working and what isn’t.
    • That comes with the responsibility of being constantly inquisitive to analyze user data in novel ways and relay your insights and feedback to the Product Team  
  • You are a strong and efficient communicator (both written and verbal)
    • You’ll be communicating via email, phone, and text with patients, doctors, and your internal team. 
    • You need to be compassionate and empathetic with our users, with an impeccable character. 
  • Very well organized
  • Passionate about the intersection of technology and healthcare
  • You wake up each morning inspired to “get things done” and help your team succeed.
  • You are willing to make an inviolable commitment to participant privacy.
  • Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.

BONUS POINTS

  • Experience analyzing health data
  • Confident handling engagement data to draw conclusions 
  • Prior startup experience (esp if you were involved in user interaction or customer support) 

BENEFITS

  • Competitive salary 
  • Meaningful stock options (we want everyone to feel like a real owner) 
  • Very flexible vacation policy 
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s life-cycle
  • Chance to join in a leadership role and work on a very meaningful problem 

TO APPLY

If you're interested - we'd love to hear from you. Please email Margaret (margaret@hingehealth.com) your cover letter and CV with the subject line Engagement Scientist: Your Surname

No recruiters, please. 

Share this opportunity

Health Coach San Francisco, CA

Hinge Health's mission is to improve the lives of everyday people with chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We're already achieving remarkable outcome improvements - helping people conquer chronic pain, avoid surgery, return to work, and get back to doing the things they love.

You'll be joining a small, potent team of 25 employees entering a pivotal time in our lifecycle - we raised our Series A 6 months ago, are rapidly signing customers, and are looking to scale in 2018. As a small team, we're firm believers in letting you own your role and in continuous learning. To that end, we have a book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more.

THE HEALTH COACH ROLE

As we grow, we're looking to expand our Clinical Coaching team with industry-leading health coaches. We are looking for people who are fully committed to the mission of Hinge Health and the lifestyle changes we inspire, and who want to leave an immediate mark on their team. If you're the right fit for us, you'll wake up each morning inspired to get things done and help your team of patients succeed.

YOU'LL LOVE THIS ROLE IF YOU HAVE / ARE

  • You are passionate about the intersection of technology and healthcare
  • A compassionate and empathetic people person - you're a great listener, you have an impeccable character, and you're always a pleasure to speak to.
  • Outstanding and professional communication skills - you'll be liaising via email, phone, and text with patients and your internal team.
  • Patient, attentive and non-judgmental - you know how hard it can be to change old habits, but you never give up on people.
  • Exceptionally detail oriented and organized.
  • You'll need to be able to confidently and proactively manage a large number of patients at once (50 - 100 at any given time.
  • Willing to make an inviolable commitment to participant privacy.
  • Our coaching approaches are constantly evolving and often highly personalized - and you'll play a key role in driving this evolution, so you'll also need to be independent, flexible, and thrive in a fast-paced work environment that encourages critical thinking and creative problem-solving. 
  • You'll be on the front-line of our product - interacting with patients every day. That'll give you an incredible opportunity to see what's working and what isn't. This comes with the responsibility of being constantly inquisitive - to analyze user data and behavior, critically assess our coaching approaches, and relay your insights and feedback to the Product and Engagement Teams.
  • Have a sense of humor and like to have fun. We work hard, but we laugh a lot too! :)

KEY RESPONSIBILITIES

  • Guide our patient base through our structured 12-week Digital Care Pathways and help them overcome chronic musculoskeletal disorders.
  • Listen openly to participant challenges, get creative in adapting to their needs, and work with them toward healthy lifestyle changes, while keeping them focused and energized.
  • Leverage Hinge Health coaching platform (which includes a detailed curriculum and a steady stream of data on patient performance and progress) to make strategic, effective coaching decisions.
  • Actively collaborate with our Product, Data and Design teams to discover and drive digital health coaching best practices.
  • We want you to constantly question how and why we do things, and suggest alternatives to improve the patient experience and our efficiency.
  • Your opinion is valued from day 1, and we just love fresh eyes!
  • Stay up-to-date on best practice guidelines for musculoskeletal health and chronic pain management.

PREFERRED EXPERIENCE

  • 2+ years in health coaching, patient interaction, clinical customer service, or a similar role.
  • Certified Health Coach (CHC) or ACE certification, CHES, or similar certification.
  • Prior startup experience (particularly in user interaction or customer support).
  • Demonstrated prior experience working with behavior change or chronic disease management, including but not limited to MSK, diabetes, weight loss & nutrition, mental health.
  • Familiarity or certification with motivational interviewing techniques is a plus.

BENEFITS

  • Competitive salary
  • Meaningful stock options (we want everyone to feel like a real owner)
  • Medical, Dental, and Vision
  • Very flexible vacation policy
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company's lifecycle

LOCATION

We are hiring for this position in San Francisco, California, and Chicago, Illinois. Preferred start is January 2018.

TO APPLY

If you think you can add something unique to our driven, empathetic, and talented team, we'd love to meet you! Please direct your resume and cover letter to our VP of Clinical Engagement, Margaret Dowling at margaret@hingehealth.com. Applications without a cover letter will not be considered.

No recruiters, please.

Job Type: Full-time

Share this opportunity

Visual Designer San Francisco, CA

At Hinge Health, we're crafting the future of healthcare delivery. We're designing a delightful experience that is centered around the lives of people who are suffering from chronic conditions such as back and joint pain.

As a Visual Designer at Hinge Health, you’ll be leading the visual language and brand identity of the company - from concept to execution - across web, mobile, print, and packaging. You will have the freedom to pioneer the creative guidelines that will engage, inspire, and delight users. You will also collaborate closely with Product, Engineering, and Sales to create innovative, engaging and user-centered products.

We’re firm believers in growth and career development. You’ll own your role, be part of the decision-making process, manage your own time, and have the potential to become the Creative Lead for the company.

YOU WILL

  • Own and lead a delightful and engaging brand system across all customer touchpoints
  • Craft and execute brand and interface visual guidelines
  • Be involved in every stage of the project, from concept to partnering on implementation
  • Communicate and present effectively in a cross-functional product design team

REQUIREMENTS

  • BA/BS degree in Design, Human-Computer Interaction or related field or equivalent practical experience
  • 2+ years of design experience
  • Proficiency with Photoshop, Illustrator, Sketch

BONUS POINTS

  • Curiosity to grow in skills, especially in UX and Product design
  • Experience collaborating with product and engineering
  • Experience in Dreamweaver, Framer, or animation software
  • Self-motivated to prioritize and manage your own workload

BENEFITS

  • Competitive salary 
  • Meaningful stock options
  • Medical, dental, vision, 401K
  • Lunch & snacks
  • Company outings (hikes, running, climbing events, and more)
  • Opportunity to join a fantastically talented, diverse, and passionate team that’s working on a meaningful problem

No recruiters, please.

Share this opportunity

Director - Sales (UK) San Francisco, CA

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We’re now rapidly signing large enterprise customers.

We’re looking for an entrepreneurial individual to join our Commercial Team in a leadership capacity, specifically to establish and grow our market penetration in the UK. You should be experienced in enterprise sales - though we’re more interested in someone who is preternaturally curious, ambitious, passionate about healthcare and excited to be an early member of a growing team. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our customers. You'll have visibility into the entire company, and work side-by-side with our co-founders.

We’re firm believers in letting you own your role and of continuous learning. To that end, we have a weekly book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. 

If this role appeals to you, and you hit most of the requirements below, we'd love to chat!

RESPONSIBILITIES

  • Help develop our UK-specific commercial strategy (including liaising with the NHS, and private stakeholders) 
  • Own the entire sales process for a significant part of our pipeline: prospecting > closure > pilot deployment >  managing customer relationships long-term
    • Research prospects, represent Hinge Health at conferences
    • Deliver presentations and demonstrations to customers in person and via phone/video conference
    • Empathetically listen to prospective and existing customers to translate their needs for the rest of the company 
    • Be primary relationship owner for customer contracts 
  • Manage complex projects with grace, while using data to drive decisions
  • Collaborate with every aspect of the company

REQUIREMENTS

  • Tenacious & resourceful, with a roll-up your sleeve mentality to translate ideas into tangible outputs 
  • Entrepreneurial mindset; ability to innovate, and solve problems creatively
  • Strong and efficient communicator (both written and verbal)
  • Organized: from your email inbox habits to your time management, to the information you juggle about people, teams, clients, and products
  • Desire to learn, grow and develop into a first-class startup executive, and mentor to future team members 
  • Existing knowledge of (or willing to quickly learn) enterprise selling techniques (SPIN Selling, + Value and Solution Selling) 
    • plus an eagerness to contribute to the development and sharing of best practices
  • Passionate about the intersection of technology and healthcare
  • Willingness to travel (may be up to 50%) 
  • Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
  • Bachelor's degree (any discipline - you don’t have to be a scientist or engineer, but it helps!)

BONUS POINTS

  • Subject matter expertise in enterprise sales, employee health benefits, chronic disease management, digital health
  • Startup experience (esp in digital health) 
  • Understanding of the unique healthcare reimbursement landscape in the UK 

BENEFITS

  • Competitive base + variable compensation
  • Meaningful stock options
  • Medical, dental, vision
  • Company lunch
  • Unlimited vacation policy
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s life-cycle
  • Chance to join in a leadership role and work on a very meaningful problem  

TO APPLY

If you're interested - we'd love to hear from you. Please email Dan (dan@hingehealth.com) your cover letter and CV with the subject line UK Director - Sales: Your Last name

No recruiters, please. 

Share this opportunity

Deployment Specialist San Francisco, CA

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We’re now rapidly signing large enterprise customers and are growing our team to meet the demand.

We’re looking for an entrepreneurial individual to join our Clinical Engagement Team to help manage client launches. You should have experience with account or partner management as well as reporting internally on status of each client. You must be an excellent communicator, hard-working, organized, possess a willingness to learn, and be comfortable handling multiple projects simultaneously - the client’s needs are constantly top-of-mind for you. Additionally, you are an ideal candidate if you have a healthcare background. This role is based at our Headquarters in San Francisco and will report to our VP of Clinical Engagement.

Finally, we’re a start-up, which means things here evolve at a rapid pace, so you should be comfortable dealing with ambiguity. But this also means you’ll have the opportunity to grow in your role as the company grows too. We’re firm believers in letting you own your role and of continuous learning. To that end, we have a biweekly book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more.
 

RESPONSIBILITIES

  • Work with Clinical Engagement and Commercial Teams to manage client launches, including in depth knowledge of each client, their eligible population, and relevant challenges/opportunities that arise before, during, and post launch.
  • Triage program applicants based on clinical need & eligibility.
  • Manage project work plans prior to launch, keeping team apprised of developments & raising concerns when necessary.
  • Own User Support, fielding inquiries and addressing them in a timely and professional manner through Zendesk.
  • Manage the internal reporting of each launch, keeping team members up-to-date.

REQUIREMENTS

  • BA/BS from top-tier school.
  • 3+ years of relevant work experience.
  • Background in healthcare with an understanding of clinical conditions.
  • Comfort managing multiple projects at once.
  • Excellent communication and writing skills.
  • Comfort with ambiguity

BONUS POINTS

  • Previous healthcare experience, especially startup healthcare experience.
  • Understanding of enterprise sales.
  • Customer Service background.
  • Comfort using Zendesk and/or Google Analytics. 

BENEFITS

  • Competitive salary 
  • Meaningful stock options (we want everyone to feel like a real owner) 
  • Medical, dental, vision, 401k 
  • Flexible vacation policy 
  • Paid lunch & snacks
  • Company outings (hikes, running, climbing events, and more)
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle
  • Chance to join in a leadership role and work on a very meaningful problem

TO APPLY

If you're interested - we'd love to hear from you. Please email Margaret (margaret@hingehealth.com) your cover letter and CV with the subject line Deployment Specialist: Your Surname

No recruiters, please. 

Share this opportunity