Careers

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We’re now rapidly signing large enterprise customers.

We’re looking for an entrepreneurial individual to join our Commercial Team in a leadership capacity. You should be experienced in enterprise sales - though we’re more interested in someone who is preternaturally curious, ambitious, passionate about healthcare and excited to be an early member of a growing team. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our customers. You'll have visibility into the entire company, work side-by-side with our co-founders and product team, and lead strategy sessions (often joined by our investors). 

We’re firm believers in letting you own your role and of continuous learning. To that end, we have a weekly book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. 

If this role appeals to you, and you hit most of the requirements below, we'd love to chat!

• Help develop our sales and product strategy 
  • We want you to constantly question how and why we do things, and suggest how to improve our sales process
  • Contribute to product roadmap by feeding back the customer's voice
  • Your opinion is valued from day 1, and we love fresh eyes!
• Help lead the entire sales process: prospecting > closure > pilot deployment >  managing customer relationships long-term
  • Research prospects, represent Hinge Health at conferences
  • Deliver presentations and demonstrations to customers in person and via phone/video conference
  • Empathetically listen to prospective and existing customers to translate their needs for the rest of the company 
  • Be primary relationship owner for customer contracts 
• Manage complex projects with grace, while using data to drive decisions
• Collaborate with every aspect of the company

• Tenacious & resourceful, with a roll-up your sleeve mentality to translate ideas into tangible outputs 
• Entrepreneurial mindset; ability to innovate, and solve problems creatively
• Strong and efficient communicator (both written and verbal)
• Organized: from your email inbox habits to your time management, to the information you juggle about people, teams, clients, and products
• Desire to learn, grow and develop into a first-class startup executive, and mentor to future team members 
• Existing knowledge of (or willing to quickly learn) enterprise selling techniques (SPIN Selling, + Value and Solution Selling) 
  • plus an eagerness to contribute to the development and sharing of best practices
• Passionate about the intersection of technology and healthcare
• Willingness to travel (may be up to 50%) 
• Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
• Bachelor's degree (any discipline - you don’t have to be a scientist or engineer, but it helps!)

• Subject matter expertise in enterprise sales, employee health benefits, chronic disease management, digital health
• Startup experience (esp in digital health) 

• Competitive base + variable compensation
• Meaningful stock options
• Medical, dental, vision
• Company lunch
• Unlimited vacation policy
• Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle
• Chance to join in a leadership role and work on a very meaningful problem  

If you're interested - we'd love to hear from you. Please email Dan (dan@hingehealth.com) your cover letter and CV with the subject line RVP Sales: Your Last name

No recruiters, please. 

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We’re now rapidly signing large enterprise customers.

We’re looking for an entrepreneurial individual to join our Commercial Team in a leadership capacity. You should be experienced in enterprise sales - though we’re more interested in someone who is preternaturally curious, ambitious, passionate about healthcare and excited to be an early member of a growing team. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our customers. You'll have visibility into the entire company, and work side-by-side with our co-founders.

We’re firm believers in letting you own your role and of continuous learning. To that end, we have a weekly book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more. 

If this role appeals to you, and you hit most of the requirements below, we'd love to chat!

• Help develop our sales strategy 
• Own the entire sales process for a significant part of our pipeline: prospecting > closure > pilot deployment >  managing customer relationships long-term
  • Research prospects, represent Hinge Health at conferences
  • Deliver presentations and demonstrations to customers in person and via phone/video conference
  • Empathetically listen to prospective and existing customers to translate their needs for the rest of the company 
  • Be primary relationship owner for customer contracts 
• Manage complex projects with grace, while using data to drive decisions
• Collaborate with every aspect of the company

• Tenacious & resourceful, with a roll-up your sleeve mentality to translate ideas into tangible outputs 
• Entrepreneurial mindset; ability to innovate, and solve problems creatively
• Strong and efficient communicator (both written and verbal)
• Organized: from your email inbox habits to your time management, to the information you juggle about people, teams, clients, and products
• Desire to learn, grow and develop into a first-class startup executive, and mentor to future team members 
• Existing knowledge of (or willing to quickly learn) enterprise selling techniques (SPIN Selling, + Value and Solution Selling) 
  • plus an eagerness to contribute to the development and sharing of best practices
• Passionate about the intersection of technology and healthcare
• Willingness to travel (may be up to 50%) 
• Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
• Bachelor's degree (any discipline - you don’t have to be a scientist or engineer, but it helps!)

• Subject matter expertise in enterprise sales, employee health benefits, chronic disease management, digital health
• Startup experience (esp in digital health) 

• Competitive base + variable compensation
• Meaningful stock options
• Medical, dental, vision
• Company lunch
• Unlimited vacation policy
• Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s life-cycle
• Chance to join in a leadership role and work on a very meaningful problem  

If you're interested - we'd love to hear from you. Please email Dan (dan@hingehealth.com) your cover letter and CV with the subject line Director - Sales: Your Last name

No recruiters, please. 

Hinge Health offers digital delivery of best-practice care for chronic musculoskeletal (MSK) pain without resorting to drugs or surgery. We accomplish this through a program based on three core pillars: exercise therapy, coaching & lifestyle, and education. Exercise is tracked through a mobile application and wearable sensors, and a personal health coach adds vital support and motivation.

Our results are inspiring and leads to measurable drops in pain and surgery likelihood. Witnessing some of the patient testimonials sits among the most precious moments of working here.

We partner with brand-name corporations to offer our kit to their employees, usually covered as part of the overall benefits package. This creates a rare win-win scenario where all people benefit from our continued success – and we're growing fast!

As an entity subject to HIPAA law, we set ourselves to a high standard to keep our users’ private health information safe. As the director of compliance, you will be a key decision maker in information security, problem solving, and relationship management to lead our compliance efforts. You will work with the engineering and commercial teams to identify pain points and gaps in our existing policy frameworks and find compliant solutions to move the business forward.

• Identify, assess, and advise on IT and business-related compliance risks and controls continuously. Influence stakeholders to close gaps in control frameworks.
• Coordinate, manage and facilitate compliance processes with internal and external stakeholders to provide timely deliverables and rapid remediations.
• Identify, create and measure process and control improvements that automate manual steps, consolidate bespoke processes and scale with growth.
• Deliver project reporting utilizing tools to track planning, scheduling, issues, risks and overall status of compliance efforts.
• Use data to architect metrics, solve problems and impact executive decision making.

• Compliance, information security, IT audit and/or risk management experience (ISO 27001, HIPAA, SOC).
• Experience implementing and managing programs, designing and implementing processes/controls, with a background in the internet industry.
• Strong interpersonal skills; ability to work closely with people at all levels of the organization to facilitate the implementation of compliance programs including requirements consultation, readiness, audit and remediation.
• Excellent written, verbal and presentation communications skills.

• BA/BS degree in Computer Science, Engineering, Management Information Systems, or equivalent practical experience.
• Experience with security compliance frameworks, controls, and best practices (any of the following): AICPA Trust Principles (SSAE 16 - SOC 2 and 3), ISO 27000 Series, PCI DSS, SANS CIS Critical Security Controls, and other regulatory compliance frameworks.
• Startup or digital healthcare experience.

• Competitive base + variable compensation
• Meaningful stock options
• Medical, dental, vision
• Company lunch
• Unlimited vacation policy
• Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle
• Chance to join in a leadership role and work on a very meaningful problem  

If you're interested - we'd love to hear from you. Please email Julian (julian@hingehealth.com) your cover letter and CV with the subject line Chief Compliance Officer: Your Last name

No recruiters, please. 

Hinge Health offers digital delivery of best-practice care for chronic musculoskeletal (MSK) pain without resorting to drugs or surgery. We accomplish this through a program based on three core pillars: exercise therapy, coaching & lifestyle, and education. Exercise is tracked through an Android app and wearable sensors, and a personal health coach adds vital support and motivation.

Our results are inspiring and leads to measurable drops in pain and surgery likelihood. Witnessing some of the patient testimonials sits among the most precious moments of working here.

We partner with brand-name corporations to offer our kit to their employees, usually covered as part of the overall benefits package. This creates a rare win-win scenario where all people benefit from our continued success – and we're growing fast!

Our tech stack is powered by: AWS, Aptible, Postgres, Redis, RoR, Android, React, and we are looking to add React Native for iOS this year.

For the frontend engineer role we are looking for people who understand React and can see why it’s one of the best ways to do UI programming today. Our latest SPA is written using Typescript and Redux – while we don’t require experience with either technology it’s a huge plus if you already understand them. We encourage cross-training and there will be opportunity to generalize into a full-stack role if the aptitude is there.

Our engineering team is led by people who truly care about doing right by the world, and inhumane practices of all kinds are verboten. In addition we stand strongly by good engineering principles, so concepts like linting and testing are given due respect. Those who enjoy the fundamentals of computer science like judicious use of data structures, FP, and algorithms will thrive here. That said, our interview process won’t require whiteboarding, live coding, or arbitrary algorithm puzzles. Instead, we encourage people to show off personal projects and draw out ideas they find interesting.

The HQ is in SF, with a smaller satellite London office from the former HQ. We work best as a close-knit team, so the role is for full time on site in SF.

Daily wellness sessions and paid-for parkside lunches are among the things that makes the day-to-day here quite a blast. We offer competitive salary for the area and a solid benefits package that should work for everyone.
 

If you're interested - we'd love to hear from you. Please email Julian (julian@hingehealth.com) with a quick cover letter and CV.

Hinge Health’s mission is to improve the lives of people suffering from chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We’re already achieving remarkable outcomes - helping people overcome chronic pain, avoid surgeries, return to work, and get back to doing the things they love. We change lives.

You’ll work at the intersection of product and engineering and be responsible for implementing data infrastructure that will enable the company to scale its data science and analytics operations. You’ll also be working on challenging data science problems, such as creating models to predict clinical outcomes and patient engagement.

We’re firm believers in growth and career development. You’ll own your role, be part of the decision-making process, manage your own time, and have the potential to become the Data Science Lead for the company.

RESPONSIBILITIES

• Own the development of Hinge Health’s data infrastructure
• Work closely with our product and business development teams to derive insights and think critically about user behavior and clinical data.

REQUIREMENTS

• 3-5 years of experience in a company with an established data science team.
• Experience implementing and maintaining data infrastructure.
• Opinionated on how to organise and maintain functions / modules / scripts across a data science team.
• Opinionated on how data should be accessed by non-technical analysts and product people.
• SQL, python and/or R expertise expected.
• Ability to work autonomously when needed, and work in a fast-paced environment.

BONUS POINTS

• Experience building/setting up interactive data visualisation tools.
• Fluent in Ruby.
• Experience working as part of an engineering team.

BENEFITS

• Competitive salary
• Meaningful stock options (We want everyone to feel like a real owner)
• Medical, dental, vision, 401K
• Flexible vacation policy
• Lunch & snacks
• Company outings (hikes, running, climbing events, and more)
• Opportunity to join a fantastically talented, diverse, and passionate team that’s working on a meaningful problem

TO APPLY

If you're interested - we'd love to hear from you. Please email Simon (simon@hingehealth.com) your cover letter and CV with the subject line Data Science: Your Last Name

No recruiters, please.

Hinge Health's mission is to improve the lives of everyday people with chronic conditions by digitizing the delivery of care - starting with musculoskeletal health. We're already achieving remarkable outcome improvements - helping people conquer chronic pain, avoid surgery, return to work, and get back to doing the things they love.

You'll be joining a small, potent team of 25 employees entering a pivotal time in our lifecycle - we raised our Series A 6 months ago, are rapidly signing customers, and are looking to scale in 2018. As a small team, we're firm believers in letting you own your role and in continuous learning. To that end, we have a book club where we discuss topics in digital health, design thinking, entrepreneurship, sales, and more.

As we grow, we're looking to expand our Clinical Coaching team with industry-leading health coaches. We are looking for people who are fully committed to the mission of Hinge Health and the lifestyle changes we inspire, and who want to leave an immediate mark on their team. If you're the right fit for us, you'll wake up each morning inspired to get things done and help your team of patients succeed.

• You are passionate about the intersection of technology and healthcare
• A compassionate and empathetic people person - you're a great listener, you have an impeccable character, and you're always a pleasure to speak to.
• Outstanding and professional communication skills - you'll be liaising via email, phone, and text with patients and your internal team.
• Patient, attentive and non-judgmental - you know how hard it can be to change old habits, but you never give up on people.
• Exceptionally detail oriented and organized.
• You'll need to be able to confidently and proactively manage a large number of patients at once (50 - 100 at any given time.
• Willing to make an inviolable commitment to participant privacy.
• Our coaching approaches are constantly evolving and often highly personalized - and you'll play a key role in driving this evolution, so you'll also need to be independent, flexible, and thrive in a fast-paced work environment that encourages critical thinking and creative problem-solving. 
• You'll be on the front-line of our product - interacting with patients every day. That'll give you an incredible opportunity to see what's working and what isn't. This comes with the responsibility of being constantly inquisitive - to analyze user data and behavior, critically assess our coaching approaches, and relay your insights and feedback to the Product and Engagement Teams.
• Have a sense of humor and like to have fun. We work hard, but we laugh a lot too! :)

• Guide our patient base through our structured 12-week Digital Care Pathways and help them overcome chronic musculoskeletal disorders.
• Listen openly to participant challenges, get creative in adapting to their needs, and work with them toward healthy lifestyle changes, while keeping them focused and energized.
• Leverage Hinge Health coaching platform (which includes a detailed curriculum and a steady stream of data on patient performance and progress) to make strategic, effective coaching decisions.
• Actively collaborate with our Product, Data and Design teams to discover and drive digital health coaching best practices.
• We want you to constantly question how and why we do things, and suggest alternatives to improve the patient experience and our efficiency.
• Your opinion is valued from day 1, and we just love fresh eyes!
• Stay up-to-date on best practice guidelines for musculoskeletal health and chronic pain management.

• 2+ years in health coaching, patient interaction, clinical customer service, or a similar role.
• Certified Health Coach (CHC) or ACE certification, CHES, or similar certification.
• Trained in Motivational Interviewing (Certification is preferred)
• Experience with medium to large case loads (75+ patients)
• Prior startup experience, especially in digital health.
• Demonstrated prior experience working with behavior change or chronic disease management, including but not limited to MSK, diabetes, weight loss & nutrition, mental health.

• Competitive salary
• Meaningful stock options (we want everyone to feel like a real owner)
• Medical, Dental, and Vision
• Very flexible vacation policy
• Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company's lifecycle

We are hiring for this position in San Francisco, California, and Chicago, Illinois.  Will consider remote hires for those with a background in digital health coaching with case loads of over 100 patients/clients.

If you think you can add something unique to our driven, empathetic, and talented team, we'd love to meet you! Please direct your resume and cover letter to our VP of Clinical Engagement, Margaret Dowling at margaret@hingehealth.com. Applications without a cover letter will not be considered.

No recruiters, please.

Job Type: Full-time