Advocate for Hinge Health: Email Template for Your HR or Benefits Team

Since Hinge Health is an employer-sponsored benefit, your access ends when your employer no longer offers coverage or if you are no longer employed there. We understand this news may be disappointing.

Below is an email template that you can use if you would like to ask your Benefits or HR team to reconsider Hinge Health. Simply copy and paste the message into your email, fill in the items that are specific to you and your company, and send.

Thank you for being part of the Hinge Health community. For questions, visit https://help.hingehealth.com/en/support/home.


Subject: Request to Reconsider Hinge Health for Our Benefits Program

Hi [Benefits Manager’s Name],

I hope you’re doing well. I wanted to share some personal feedback regarding one of our former benefits, Hinge Health. I have been using Hinge Health’s program for [back/knee/shoulder/etc.] pain, and it has truly made a positive impact on my health and day-to-day life. Their virtual physical therapy and continuous support have helped me manage my pain in a way that traditional options just haven’t.

I recently learned that our contract with Hinge Health has ended and that I will losing access to it. I wanted to express how valuable this benefit has been for me (and, I believe, for other colleagues as well). I’d love to see Hinge Health reconsidered as part of our benefits offerings in the future. I believe it can make a real difference for employees managing musculoskeletal issues.

Thank you for considering my request, and please let me know if you’d like to hear more about my experience.

Best regards, [Your Name]