Understanding how AI is changing digital health benefits
Explore how this technology makes access to care easier, while improving outcomes. So members can do what they love most.
Convenience. The key to care.
More than half (51%) of consumers say ease of access is the most important factor in selecting care, and 80% would switch providers for greater convenience.²
Responsible, human-centered AI.
The goal of AI-enhanced care is to support the people behind the patients. It helps to personalize engagement with members, adapt to real-time situations, and deliver faster pathways to recovery.
AI-enhanced care
Top three considerations for benefits leaders.
Personalized, convenient care
47% improved response times to member care through the use of AI-driven workflows.³
Responsible and human-centered AI
AI-empowered care teams reduce friction and accelerate care, while maintaining equity, privacy, and trust.⁴
Strategic digital investment
AI is among the leading technology investment priorities for healthcare leaders in digital health.⁵
Lead the AI conversation
Digital health benefits are rapidly changing. Get a framework to help you make informed decisions for using AI your digital health benefits strategy.