Question 1

How can virtual physical therapy help reduce the risk for surgeries?

Accepted Answer

At Hinge Health, we provide the support you need to help you move more and hurt less.

__Personalized care__: Our physical therapists can create exercise plans tailored to your specific needs, goals, and abilities, so you address what’s really causing your pain.

__Continuous support__: Your dedicated care team of physical therapists and health coaches provide step-by-step guidance to help you build confidence doing your exercises. As your pain improves, physical therapists can adjust your program (upon request) and provide help wherever you need it.

__Fits your life__: The Hinge Health app makes it simple to stay on track with exercises you can do when—and where—is most convenient. Over time, you’ll build healthy habits that may lower your chance of needing avoidable surgery.

Question 2

What common surgeries could virtual physical therapy help me avoid?

Accepted Answer

By following a consistent exercise routine, you could help reduce your risk for some surgeries such as spinal fusion (back surgery), total knee arthroplasty (knee replacement), and total hip arthroplasty (hip replacement).

It’s important to remember that while virtual physical therapy and exercise sessions can help alleviate pain, surgery may sometimes be needed. Since the need for it differs for every person, we recommend checking with your healthcare provider to learn about what’s causing your pain and the treatment options that are right for you.

Question 3

Do I need to get surgery to treat my joint or muscle pain?

Accepted Answer

Experts typically recommend starting with exercises and nonsurgical treatments for pain management before considering surgery. By following a consistent exercise routine, you could help reduce your risk for some avoidable surgeries such as spinal fusion (back surgery), total knee arthroplasty (knee replacement), and total hip arthroplasty (hip replacement).

While virtual physical therapy and exercise sessions can help alleviate pain, surgery may still be necessary in some cases. Because everyone experiences pain differently, it’s best to check with your healthcare provider about possible causes and which treatments might help.

Question 4

Is there really no cost to use Hinge Health? How?

Accepted Answer

Yes! Hinge Health is available at no cost to members who meet certain conditions. If you have a high-deductible plan, our program is still available at no cost to you. Most importantly, make sure you’re eligible by checking that Hinge Health is covered by your employer or health insurance plan.

Question 5

Who is eligible to join? What do I have to do to join?

Accepted Answer

You and your spouse/partner and dependents ages 18+ are eligible to join as long as Hinge Health is covered by your employer or health insurance plan. So first be sure you’re covered.

Second, we’ll ask you to fill out a questionnaire (it takes about 10 minutes). We use your information to create your account and make sure the Hinge Health program is a good fit for you. We may determine you’re not able to join if your questionnaire or insurance information is incomplete, or if you are restricted from or need physical support to exercise.

Question 6

What’s expected of me if I join?

Accepted Answer

We ask you to commit to 15 minutes of exercise at least 3 times a week. You can always do your exercises every day if you like. No matter how many times you choose to exercise each week, we’ll do everything we can to help you stick to your program.

Question 7

What do I need for my exercise sessions?

Accepted Answer

You’ll need the Hinge Health app and a comfortable place to exercise (don’t worry if it’s not the ideal space–it only needs to be practical). For some exercises you may need to use a chair or lean against a wall for support. When you open the app to begin your exercise session, we’ll let you know what equipment you’ll need.

If you’re receiving care for chronic pain (pain that lasts for 3+ months), you may be eligible for a Hinge Health exercise kit at no cost to you. To receive this kit, simply complete your first exercise session so we can assess your pain, strength, and mobility. Then you can request your kit in the app.

Question 8

Who is my care team?

Accepted Answer

Your care team includes a dedicated physical therapist who will help fine tune your care plan and conduct virtual physical therapy sessions if needed. Members who are treated for chronic pain (pain that lasts or recurs for 3+ months) get 1-on-1 coaching and support from a certified health coach.

Tackle joint and muscle pain–without surgery

Get relief with virtual physical therapy and more, along with a dedicated care team.

Hinge Health is available to over 2,300 companies and benefit plans!

Pain relief, plain and simple

Start your digital exercise therapy program today. No commutes. No waiting rooms. Just pain relief.

A personalized program

A dedicated physical therapist, coach, and more

Convenient exercise sessions