Unified Care: How Providers Benefit from Integrating Digital and In-Person MSK Solutions

Musculoskeletal (MSK) pain affects millions of Americans each year. From back and joint pain to post-surgery recovery, high-quality care is crucial. However, MSK care providers face several challenges in today's healthcare landscape, including:

• Getting overwhelmed by paperwork, prior authorizations, and insurance requirements, leaving less time for patient care and increasing burnout.

• Unpredictable drops in patient referrals, leading to no-shows and administrative burdens while making it difficult to plan resources.

• Delayed and confusing reimbursement from insurers that can be slow, inconsistent, and hard to track—putting strain on cash flow and administrative staff.

• Competition with integrated health systems that offer broader services and have more resources, making it harder to attract and retain patients.

Unified care is transforming MSK care delivery and outcomes by combining digital tools with in-person clinical support to create a seamless patient journey. This makes care more accessible, coordinated, and outcomes-driven. At Hinge Health, we recognize that providers are at the heart of this proven model, ensuring each patient gets the personalized, high-value care they deserve.

The healthcare landscape is evolving, and providers have a unique opportunity to lead in next-generation pain care. By adopting a unified model, you can reduce overhead, grow your practice, and become the go-to MSK provider for local employers.

A complementary partnership for a stronger continuum of care

As a provider, you know that delivering the best outcomes for MSK patients means meeting patients where they are—both in-person and digitally. Digital health improves access and supports consistent engagement for patients. Yet other needs—like hands-on support, specialized imaging, or advanced procedures—are best addressed face-to-face with a provider in-person. It’s about having the flexibility and resources to deliver the right care at the right time.

That's why we created HingeSelect. By partnering with top physical therapy, imaging, and orthopedic providers, we ensure patients receive comprehensive MSK care—from digital to in-person and everything in between.

Benefits of joining our unified care network

• Quality Patient Referrals: Receive a steady stream of pre-qualified patients from top employers and health plans in your community.

• Faster, Simpler Payments: Get paid promptly for the care you provide, often within 15 business days, ensuring smooth practice operations and secure cash flow.

• Administrative Ease: Reduce paperwork and simplify scheduling with our streamlined processes, allowing you to focus on patient care.

• Market Positioning: Join an exclusive, high-performance network that positions your practice as a trusted partner for prominent employers in your area.

As a provider, you are an essential part of a patient’s care journey. By partnering with Hinge Health, you gain the tools and support to accelerate your mission and reach even more people full MSK care continuum. By working together, we can create the best possible patient experience and drive outstanding outcomes—amplifying the impact you already make.

Find out if you qualify and get access to millions of covered lives across the United States.