Conquer knee or back pain.
Get back to the things you love.
Provided by Southern Company at no cost to you.
Hinge Health provides personalized, remotely guided care for people with knee or back pain
Employees and family members enrolled in Southern Company's medical plan can have access to the Hinge Health program at no charge.
Available beginning June 1, 2018.
What You’ll Get
You don’t have to take time out of your day to visit a physical therapist or spend hours digging through confusing advice online. Instead, you receive all the care you need to get better through the Hinge Health tool kit*.
*Based on recommendations by American Orthopedic Association
We’ll send you a free tablet computer and wearable sensors to guide you through the exercise therapy, providing real-time feedback and tracking your progress with your personalized care program loaded and ready for you.
You will be matched with a dedicated Hinge Health coach to answer any questions and to provide one-on-one personalized support.
The program includes exercise therapy, interactive education, team support, tools that teach mental strategies proven to tackle pain, and weight loss support (if needed).
What is the Hinge Health program?
Hinge Health is a digital program that provides you with access to personal coaching and exercise therapy for back and knee pain from the comfort of your own home in as little as 45 minutes per week.
Who is eligible for this program?
Employees and family members enrolled in a company-sponsored medical plan are eligible. Participants must be 18 or older.
What is the cost of this program?
All program costs are covered by Southern Company. The program is provided at no cost to you.
How do I determine if Hinge Health is right for me?
Complete the confidential online questionnaire about your existing back or knee pain by clicking the link below to see if you qualify for the 12-week program.
Who reviews my questionnaire results?
All questionnaires are reviewed by the Hinge Health Clinical Team.
How does Hinge Health determine if I qualify for the program?
Hinge Health takes into account a variety of factors to determine whether the program is right for you including the nature of your pain, and the underlying medical conditions that are causing it.
Will Southern Company see my questionnaire results?
No, Hinge Health is subject to federal HIPAA guidelines and does not share results or protected health information with Southern Company or other third parties.
What happens if I am eligible and choose to enroll in the program?
If you qualify and choose to enroll in the 12-week program, Hinge Health will send you a kit that includes two wearable sensors and a tablet computer, completely set up for you. The sensors guide you through a personalized routine of stretching and strengthening exercises. The exercises are based on expert recommendations, take as little as 45 minutes per week, and you can do them whenever and wherever you choose. Every activity is logged and every goal documented, so you'll be able to track your progress over time, aiming for ever higher goals.
Hinge Health will also connect you with a personal health coach to guide you through the 12-week program and beyond. You’ll start with a one-on-one call, during which your coach will get to know you and your goals. Your coach will be in constant contact throughout the program, tailoring it to your needs, keeping you motivated, and ensuring you stay on track. And because healthy habits are necessary to ensure the pain doesn’t come back, Hinge Health will continue to provide support after the 12-week program ends.
Research shows that a comprehensive and personalized approach is most effective when managing chronic knee and back pain, so Hinge Health provides the full toolkit: exercise therapy, education about your condition, unlimited personal coaching, and help with stress and low mood.
Does Hinge Health replace in person physical therapy or surgery?
No. Hinge Health is not meant to replace in person physical therapy or surgery when required. It is intended to be a convenient avenue for you to receive best practice care.
Can Hinge Health provide a doctor’s excuse for missing work?
No, only your medical provider can offer this.
Who are the Hinge Health coaches?
Hinge Health coaches are a team of wellness professionals with healthcare and life science backgrounds and extensive training. They will engage and motivate you throughout the program to help you realize your health goals. The information they provide is not intended to replace a licensed professional’s medical advice.
Can I use this service when I am away from home or traveling?
Absolutely! The Hinge Health program is designed to complement your life, not interrupt it. All you need to do when you’re on the go is connect your tablet to wifi from time to time. And if you don’t have access to wifi, just let your coach know and they’ll help you out.
Can Hinge Health be used for anything associated with workers’ comp injuries?
If you have experienced a work related injury, please contact your local Disability Management group before utilizing the Hinge Health program.
What happens to the tablet and sensors after the program has been completed?
They’re yours to keep forever.
Can someone complete both the knee and back program?
Yes, but not simultaneously. If your back is causing you more pain than your knee, we suggest you complete that program first. The same is true if your knee is causing more pain. Once you complete the first program, you’re welcome to begin the second. Each program has unique sensors, so we’ll ship you an additional kit when you begin the second program.