National Retail & Pharmacy Store Chain

Reducing Chronic Pain for Employees on Their Feet

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When it Hurts to Stand

Michelle is a Pharmacist at one of the largest pharmacy store chains in America. Working 7–12 hour shifts on her feet, she began to experience chronic knee pain 2 years ago. She was in so much pain that she no longer found pleasure in activities she enjoyed, such as hiking, and began to avoid them. As her days began to consist almost entirely of work and sitting on her couch, it took an emotional toll.

Regaining Control

Michelle decided to give Hinge Health a try. Her health coach helped her find time in her busy, unpredictable schedule, and she met her exercise therapy goals each week. Educational articles helped Michelle understand that movement is medicine. She has lost over 32 pounds since the start of the program and on a recent vacation hiked 44 miles with no pain. Being able to move more has helped her regain happiness and confidence.
I literally climbed mountains and I feel great! Hinge Health helped me take control of my life. - Michelle G.
I literally climbed mountains and I feel great! Hinge Health helped me take control of my life.
Michelle G.
Knee program participant

Life-changing outcomes

reduction in pain
reduction in pain
reduction in depression
reduction in depression
reduction in lost work days
reduction in lost work days
surgeries avoided
surgeries avoided

Industry

National Retail & Pharmacy Store Chain

Covered Lives

245,000

Musculoskeletal (MSK) Challenges

  • Retail workforce on their feet and often lifting boxes were at high risk for chronic pain
  • Irregular work hours made scheduling PT difficult
  • MSK spend was 8.4% higher than industry average

Expert MSK Care Anytime, Anywhere

For a highly dispersed team with irregular, shift-based hours, Hinge Health’s digital solution delivered all 3 pillars of best-practice back and joint pain care, whenever it was convenient for them: 1. Exercise therapy guided by wearable sensors 2. Behavioral health support with 1-on-1 coaching 3. A complete educational curriculum

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